Shipping & Returns Policy

Processing Time

Orders are typically processed within 2–5 business days (excluding weekends and holidays).

Shipping Time

Shipping times vary based on location and carrier. Estimated delivery times are provided at checkout but are not guaranteed.

Shipping Costs

Shipping rates are calculated at checkout.

Tracking

Once your order ships, you will receive a confirmation email with tracking information.

NailRX is not responsible for delays caused by carriers, weather, or incorrect address information provided at checkout.

Returns & Exchanges

Due to the nature of our products and for hygiene reasons:

🚫 All sales are final.

We do not accept returns or exchanges on press-on nails or nail products once delivered.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the item and packaging

We will review the issue and, if approved, provide a replacement or store credit.

Lost or Stolen Packages

NailRX is not responsible for lost or stolen packages once marked as delivered by the carrier.